Privacy Policy

This policy explains how Quiet Digital Solutions Ltd ("QDS", "we", "us") handles personal information when you visit theqdsgroup.com or contact us through it. We collect as little as we can, and only what we need.

Who is responsible for your information

Quiet Digital Solutions Ltd is the data controller for personal information collected through this website. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are registered in England and Wales under company number 17570239.

To ask a question about this policy or your information, please use our contact form or email hello@theqdsgroup.com.

What we collect

When you contact us

If you use our contact form, we collect:

• your name and email address;
• your organisation, if you choose to provide it;
• the type of enquiry and the content of your message.

The form is delivered to us as an email. The website itself does not store your submission in a database.

When you browse the site

We do not use analytics, advertising or tracking tools. Like any website, our hosting provider processes technical information — such as your IP address, browser type and the pages requested — in order to deliver the site securely and protect it from abuse.

How we use your information

We use the information you send us only to:

• read and respond to your enquiry;
• continue any correspondence that follows from it;
• keep a record of our communications, where that is reasonably necessary.

We do not sell your information, use it for unrelated marketing, or add you to a mailing list.

Our lawful basis

Under UK data protection law, we rely on our legitimate interests in responding to people who contact us and managing those communications. Where your enquiry relates to a possible agreement with us, we may also rely on taking steps at your request before entering into a contract.

Who we share it with

We use a small number of service providers to run this website:

• Cloudflare, Inc. — hosts the website and processes the contact form request. Where enabled, Cloudflare Turnstile is used on the contact form to check that submissions come from a person; it processes limited technical information about your browser and device for that purpose.
• Resend — delivers contact form submissions to our inbox as email.

These providers act on our instructions and may process information outside the UK, including in the United States. Where that happens, transfers are protected by the safeguards UK law requires, such as the UK Extension to the EU–US Data Privacy Framework or standard contractual clauses.

We will only share information otherwise if required by law.

How long we keep it

We keep enquiry correspondence only for as long as needed to deal with it and any follow-up, and then delete it unless there is an ongoing relationship or a legal reason to retain it.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct or delete it;
• object to or ask us to restrict how we use it.

To exercise any of these rights, please contact us. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website does not use non-essential cookies. See our Cookie Policy for details.

Changes to this policy

If we change how we handle personal information — for example by adding a new service — we will update this page and the date at the top.